Frequently Asked Questions How long have you been in business? We have been in business since 1992. Eighteen wonderful years. My daughter is 10 years old but tiny. Should I order a size smaller for her? If your daughter's waist is 24" or more order the child size large. The length is important, not the waist size. If you are worried about the size please call Pookey and talk to her before you order the wrong size. When will my order be sent? Pookey Snoo keeps a large inventory and we mail as soon as the order arrives. Usually your order goes out the same day. Should I send in an order if I need my order by the next day? Yes, but please call us personally. We could possibly miss your order if you send it to us in the afternoon. How do you ship? Pookey Snoo sends all packages Priority Mail through the USPostal System. Priority takes two to three days. Pookey Snoo sends all overnight and second day packages Federal Express. We add the extra cost for shipping to your charge. Sometimes there is an extra charge for second day Federal Express. The extra charge will be added to your credit card. Shipping prices vary for overnight delivery with the Post Office, but Usually a 1 lb. or 2 lb. package will cost $22.00. If you need your package overnight, I suggest you do not send via the Post Office, because they do not guarantee that the package will get there overnight. Orders sent Overnight to small towns, rural areas and hard to get to towns have to go Priority. Overseas orders are priced differently. All orders go through the US Postal Service. We send Airmail Special and the extra charges will be charged to your credit card. When you order, put your entire address in the instructions area. APO charges are priced the same as USA. Do you ship to countries other than the USA? Yes, we ship all over the world. What are the washing instructions? Wash the skirt by itself. Acrylic tends to ball if it is washed with other garments. Wash normal in full load cycle. No bleach! Watch out for some of the detergents because they have bleach. Rub Spray-and-Wash stain stick on spots before you wash. Hang to dry and press with a steam iron set on acrylic. May I exchange my skirt? Yes, but there is an extra shipping charge. May I return my skirt? Yes, providing the skirt has not been worn and is not soiled. Sorry, we do not return shipping charges. What length is the poodle skirt supposed to be? Anywhere from below the knee to ankle length. Do the skirts have leashes? Yes, all of the skirts have leashes. What do the poodles look like? The poodles are made of a fuzzy plush material. The poodles are very fancy and wears a crystal collar. There is a picture of the poodle and leash in the Photo Gallery. Do you sell crinolines? Yes, we do. Look under slips. I am an adult size 16. How can I fit in an adult medium? Seeing is believing! Customers who are size 20 fit in the skirt and rave about how great it fits and how nice they look in the skirt. Do you accept checks? No.